Privacy policy

📌 1. Information We Collect

We may collect the following types of information:

  • Personal Details – Name, phone number, email, delivery address.

  • Order Details – Items purchased, order history, payment method.

  • Location Data – To ensure accurate delivery.

  • Device/Usage Info – IP address, app activity, browser type, cookies.


📌 2. How We Use Your Information

We use your data to:

  • Deliver your orders quickly and correctly.

  • Send order updates, promotions, and service notifications.

  • Improve our services, offers, and app features.

  • Prevent fraud, misuse, or security issues.


📌 3. Sharing of Information

We do not sell your data.
We only share information with:

  • Delivery Partners – to deliver your order.

  • Payment Gateways – to process transactions securely.

  • Service Providers – for marketing, analytics, and support.

  • Legal Authorities – if required by law.


📌 4. Cookies & Tracking

  • We use cookies to improve your browsing and personalize offers.

  • You can disable cookies in your browser/app settings, but some features may not work properly.


📌 5. Data Security

  • Your data is stored securely with encryption and firewalls.

  • We follow industry best practices, but no system is 100% secure.


📌 6. Your Rights

  • Access, update, or delete your personal data anytime from your profile.

  • Opt out of promotional messages via app/email settings.

  • Contact support for any privacy concerns.


📌 7. Children’s Privacy

  • Our services are not directed at children under 13.

  • We do not knowingly collect data from minors.


📌 8. Updates to This Policy

  • We may update this policy from time to time.

  • Changes will be posted here with the “Last Updated” date.


📌 9. Contact Us

For questions or concerns about privacy:
📧 Email: privacy@magicbag.com
📞 Phone: +91 99999 00000
📍 Address: Central Kolkata, West Bengal, India